• Amãna Bank PLC Current Vacancies - Main Visual

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Current Vacancies

Junior Executive – Prestige Banking

Job Role:

  • Meet & greet walk-in customers to the unit.
  • Provide courteous service by answering phone/email queries with sound product knowledge.
  • Advising customers on investment products & structuring them to suit their lifestyles.
  • Carry out internal, external & outward TT customer transfers and follow up with internal departments.
  • Carry out account opening / closing & documentation processing of customers.
  • Effectively handling cash operations, cheque clearing functions & safety locker room operations.
  • Driving efforts to educate and promote Islamic banking products & services to all segments including staff.
  • Ensuring customer requests such as tax certificates, balance confirmation letters and bank statements are delivered promptly.
  • Ensuring all registers (cash, fixed deposit certificates, pay order etc.) are updated promptly.
  • Ensuring daily vouchers and mandates are completed as per agreed service level agreements (SLAs).

The Profile:

  • Minimum A/L Qualification.
  • Full/Part Qualifications in CIM/CIMA / ACCA or Diploma/Degree from an recognized university or college or Diploma / Certification from IBSL will be an added advantage.
  • Minimum 2 years of banking experience.
  • A dynamic individual with a positive attitude who would continuously accept challenges and deliver excellent service levels placing customer satisfaction as top priority.
  • Excellent communication & interpersonal skills.

Excellent prospects for career development await the successful candidate.

Send your CVs to [email protected] indicating the position applied for in the subject line.

Only shortlisted candidates will be notified.

Junior Executive – Expat Banking

Job Role:

  • Serve all expat customers in a courteous manner.
  • Advise customers on investment products & structuring them to suit their lifestyle.
  • Support in providing portfolio information to management periodically.
  • Monitor database & performance regularly.
  • Achieve set targets to meet the business requirement.
  • Support in processing daily request of clients.

Candidate Profile:

  • Diploma / Professional qualification from a recognised institution.
  • Self-driven, result oriented with a positive outlook.
  • Minimum of 1 – 2 years of experience in financial industry.
  • A detail oriented individual with excellent skills in MS Office & computer literacy.
  • A team player with Very good written and verbal communication skills in English.

Excellent prospects for career development await the successful candidate.

Send your CVs to [email protected] indicating the position applied for in the subject line.

Only shortlisted candidates will be notified.

Contact Center Agent

Job Role:

  • The primary role of the job holder is to address the customer requirements and provide accurate and relevant information.
  • Answering the calls and provide qualitative information about the products that the bank offers to the customers and explanation of the value proposition.
  • Help the customers to reach the correct person easily and transfer the calls professionally.
  • Call potential customers to promote products that the bank offers.
  • Handle and record customer suggestions & complaints based on the established frameworks.
  • Call existing customers to collect feedback on service levels.
  • Check all the voice mails on a daily basis and address the customer need and inform the customer.
  • Identify the leads and direct them to the relevant business lines and follow up until the close of sale.
  • Collect customer suggestions and update the superior for implementation
  • Check all the recordings of the call centre on a daily basis and ensure accuracy
  • Prepare daily call reports and update the supervisor

The Profile:

  • GCE Ordinary Level and Advanced Level.
  • 1 years’ experience in a similar role is preferable.
  • Fluency in English, Tamil and would be an added advantage if the applicant could converse in Sinhalese.
  •  Exceptional communication skills.
  • High level of computer literacy.
  • Keen for new experience, responsibility and accountability..
  • Ability to get on with others and be a team-player.
  • Ability to work in a high-pressure environment.

Excellent prospects for career development await the successful candidate.

Send your CVs to [email protected] indicating the position applied for in the subject line.

Only shortlisted candidates will be notified.

Customer Relationship Manager – Business Banking & SME Banking

Job Role:

  • To build, develop and grow a healthy assets and liabilities portfolio by marketing for new Corporate and SME customers, whilst focusing on relationship management, by delivering superior service levels in collaboration with all stakeholders.
  • You will be in a constant environment seeking new business opportunities to establish new relationships whilst managing the existing client portfolio.
  • You need to be target oriented and passionate towards business development and service delivery whilst ensuring profitability to the bank.

The Profile:

  • Degree in Finance / banking from a recognized university or equivalent professional qualification.
  • Good overall banking experience of 8 Years or more of general banking, of which a minimum of 3 years’ experience should be in Corporate and SME Banking Credit Analysis or Relationship Management.
  • Need to be skilled in Financial and Credit analysis capabilities as well as Credit documentation.
  • Should be conversant in Credit Portfolio and Yield Management with ability to effectively market Assets and Liabilities.
  • Business focused with ability to identify risks and propose feasible recommendations.
  • Need to be a good communicator with bi-lingual skills. Tri-lingual skills would be advantageous.
  • Excellent written/verbal communication skills.
  • Should be passionate towards business development and superior service delivery.

Excellent prospects for career development await the successful candidate.

Send your CVs to [email protected] indicating the position applied for in the subject line.

Only shortlisted candidates will be notified.

Senior Credit Analyst

Job Role:

  • To evaluate Business Banking credit proposals submitted by originators, ensuring credit quality of proposals submitted for approval.
  • You should be a person with attention to detail who is able to evaluate, recommend and submit proposals independently strictly within the agreed turnaround time (TAT), whilst adhering to laid credit / risk policies and other guidelines of the bank.
  • You should be focused on ensuring sound credit whilst being passionate on providing high level of customer service.

The Profile:

  • Qualified in Banking with recognised local / overseas qualifications from reputed accredited professional body.
  • Good overall banking experience of 10 Years or more of general banking, of which a minimum of 5 years’ experience should be in Corporate and SME Banking Credit Analysis or Relationship Management.
  • Detail oriented with solid knowledge of financial analysis.
  • Possess sound knowledge of market and industrial environments.
  • Business focused with ability to identify risks and propose feasible recommendations
  • Need to be a good communicator with bi-lingual skills. Tri-lingual skills would be advantageous.
  • Excellent written/verbal communication skills.
  • Should be passionate on ensuring quality as well as speed of delivery

Excellent prospects for career development await the successful candidate.

Send your CVs to [email protected] indicating the position applied for in the subject line.

Only shortlisted candidates will be notified.

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