22nd March 2020
Dear Valued Customers,
I write this message to all of you at a time in which the entire country and world is facing a pandemic of great proportion. I firstly pray for the safety of all of you and your families from the effects of the Covid-19 virus. As a nation, Sri Lanka has taken many timely measures to combat this challenge and it is our duty as responsible citizens and business entities to support these measures with strict discipline and adherence.
Your health, safety and wellbeing will be the highest priority for us.
Some highlights of actions we have already initiated are as follows
We would like to re-assure to all our loyal customers that Amana Bank will stand by you and do everything possible to ensure your safety and wellbeing in the face of this calamity. We believe in the unique approach of People Friendly Banking and will do our best to deliver the benefits of such approach to all Sri Lankans.
I would like to thank the Government of Sri Lanka, Central Bank of Sri Lanka, Health Authorities and the Sri Lanka Bankers Association along with all other authorities for their guidance and direction.
We will continue to work hard to serve you in the best way possible and also welcome your thoughts, suggestions and feedback.
After all, we are ‘Your Bank’.
With unified discipline and pure thoughts of caring for humanity, I am sure that we will all get through this as a Nation. Let’s do our part to the best of our ability and good things are bound to follow.
God willing, we will get through this soon.
Chief Executive Officer
Amana Bank PLC
All our branches will be open on weekdays (except Bank Holidays) for essential banking transactions as follows.
Alternatively we encourage you to use our digital channels such as Internet & Mobile Banking and Self Banking Centres.
We kindly request our valued customers to extend their support in adhering to the safety precautions during their visit.
The banking hours are subject to change based on government instructions and curfew hours.
Due to the prevailing situation and based on the direction of the Government and the guidelines of the Central Bank of Sri Lanka we offered both individual and business customers a special relief on your financing facilities through a moratorium.
The deadline for such moratorium application was 15 May 2020.If your Special Relief Moratorium request has been declined, please contact the following officers for clarification and assistance.
Due to the prevailing situation and based on the direction of the Government and the guidelines of the Central Bank of Sri Lanka, we wish to offer a grace period on all Gold facilities due for settlements as at 25.03.2020. Thereby such facility settlements may extend up to 30.09.2020.
We kindly request our valued customers to extend their support in adhering to the following precautions for their safety.
Thank you for your cooperation